Bell Canada has introduced 10 digit dialing in the K-W Region this summer, and EVERYONE with a Dial-Up Modem WILL BE AFFECTED.

ALL DIAL-UP MODEM USERS MUST TAKE THE FOLLOWING STEPS TO ENSURE THEIR SERVICE IS NOT NEGATIVELY AFFECTED.

All versions of Microsoft Windows can be changed in the same way. It should only take a minute.

Open Internet Explorer Go to Tools Go to Internet Options
Go to the Connection Tab Highlight your IGS connection and click on the Settings button on the right side.
On the new window that opened, click on the Properties button about 2/3 of the way down the page
On the General Tab, you will see the phone number. Put 519 into the phone number. DO NOT PUT THE 519 INTO THE AREA CODE AS THIS WILL NOT FIX THE ISSUE. In the phone number you should now have 5198830646 or 5197720211 (or your current Guelph dialup number prefixed by 519).
Click OK
Click OK to exit the Internet Options