Recommended System Requirements for
this service:
- An Existing Bell Canada Phone Line (can be a reseller, just not Rogers Home Phone)*
- Ethernet port
The client will need a high
speed modem, see our Hardware link above.
* Dry Loop service is available for a an extra cost in many locations if you do not have a normal phone line.
**NOTE: Any hardware configuration will work with high speed
internet, providing the computer has an Ethernet adaptor to connect to the
external high speed modem. Older, slower computers will have less noticeable
speed increases due to their own, built-in issues.
***IGS KW will
contact Bell Nexxia on the customer's behalf and order the installation of the
high service for your phone line. You will not ever be billed by Bell for this
service. Your monthly charges will be with IGS KW, your mail will be handled
through IGS as well as any additional services related to the Internet that you
may require.***
Due to the fact that you may be required to
physically change the configuration of your computer, IGS KW does not assume
any responsibility for equipment failure or loss of data, time or equipment.
Signed
forms supplied by IGS KW
must be completed and returned to IGS KW before the service will be added to your phone line.
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Important Points:
- Poor internal house wiring, electrical
wiring, and other phone line devices may interfere with this service.
- Phone line filters may be required to reduce
noise on telephone equipment. IGS supplies one with the modem, and
additional filters can be purchased from $8.00. See our
hardware
page for current prices.
- Connection and transfer speeds are NOT
guaranteed and vary with phone line quality and distance from the Bell
Canada electronics servicing your telephone line. TThe
closer you are to the Bell electronics and the better your phone line is,
the closer you will get to the maximum numbers.
- IGS does not accept responsibility for the
connection from your house to Bell, however, we will assist you in the event
of a problem.
- Residential service includes the dynamic
assignment of one IP and tech support for a single machine, the client
assumes full responsibility for their own network should they choose to have
one, we do NOT provide tech support or consulting for your internal network.
If you wish to consider a network, we suggest a hardware router, several
models from various manufacturers are available. Windows 98 2nd edition or
later may
also be used as a modem sharing device, however configuration and network
issues are solely the client's responsibility, IGS does not provide support
in this area.
- A 5 hour per month regular dial-up
ultra-lite account is included at no extra charge with any extra hours
charged at $2.00 per hour.
- One e-mail address is included as well as
5megs of personal or small business web space on the IGS KW server.
-
A $75 reconnect fee applies if your DSL service is turned off through IGS and then turned on
with IGS in less than 90 days. If you are going to be away for more than 90 days, it saves
money to turn your service off, if you are gone less than 90 days, it will cost more to
turn it off for that period of time. This charge does not apply when switching from another
dsl internet provider to IGS.
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NOTE: Under NO circumstances may an IGS service
be used or associated with the transmission of unsolicited bulk e-mail, such use will be
considered gross abuse and may result in all services being terminated without refund.
IGS retains the right to set the definition of unsolicited bulk e-mail in all cases.
